Signature service
Quality recovery
When a batch is rejected, most suppliers count losses. We start a process.
A rejection is a task, not a verdict
Non-conforming product appears in any supply chain — the question is what happens next. We can take a rejected batch back into work: collect it, re-sort it, restore it and re-submit it.
If goods are found that do not meet the buyer's requirements, we can arrange collection of the batch, repeat sorting and re-grading, removal of unusable product, restoration of the commercial batch and its re-submission to the buyer in accordance with the terms of the specific contract.
How it works
From rejection to re-submission
Eight steps, one managed loop.
- 01
Retail network
The batch is at the buyer's site.
Non-conforming batch identified
- 02
Pick-up
We arrange collection of the batch from the DC or store.
- 03
Sorting centre
The batch arrives at a partner sorting facility.
- 04
Re-sorting
Product is separated by its actual condition.
- 05
Quality control
Each fraction is checked against the buyer's requirements; unusable product is removed.
- 06
Repacking
Conforming product is repacked and relabelled.
- 07
Redelivery
The restored batch travels back to the buyer.
- 08
Re-submission
Handover under the terms of the specific contract.
Why it matters
Rejections become a managed process
For the buyer
The shelf gets its goods; the dispute is replaced by a scheduled re-submission.
For the economics
Usable product returns to the batch instead of being written off with the rejects.
For the contract
Scope, timing and cost of recovery are fixed in the specific contract — no grey areas.
Build recovery into your supply
Tell us the product and the network you supply — we propose recovery terms for your contract.